Shipping And Delivery Policy

Until an order has been dispatched from www.pagalkart.com, a User has the option to cancel it either in its entirety or partially.

After placing an order on the Platform and receiving a unique tracking identification number from www.pagalkart.com once the Product(s) have been handed over to its Logistic Partner, the User can track the delivery status of the Products.

Manufacturer warranties and guarantees are the sole responsibility of the manufacturing, and customers should reach out to the manufacturer directly for any related issues.

Returns We want your satisfaction to be complete when you shop with KIFFERKART (OPC) PVT LTD. In the event that you are not entirely satisfied with your purchase, you have the option to return the product(s) within [7 days] from the date of purchase. To qualify for a return, the following conditions must be met:

The product(s) must remain in their original, unopened packaging.

The product(s) must be in the same condition as when they were received.

You must provide proof of purchase, such as a receipt or order confirmation email.

Refunds Upon receiving and inspecting the returned item(s), we will initiate the refund process. The refund will be credited using the original payment method, and you will receive email notification once the refund has been processed. Please allow [07 days] for the refund to reflect in your account, as processing times may vary depending on your payment provider.

Non-Refundable Items The following items are ineligible for return or refund:

    • Perishable items or those with a limited shelf life.
    • Items that have been opened or used.
    • Customized or personalized spice blends.
    • Gift cards or promotional items.

Return Shipping You are responsible for covering the cost of return shipping unless the return is attributable to an error on our part (e.g., receiving the wrong item). For the safe receipt of your item, we recommend utilizing a traceable shipping service and acquiring shipping insurance.

Damaged or Defective Items If you receive a product that is damaged or defective, please get in touch with us within [5 days] of receiving the item. We will furnish instructions on how to proceed with the return, and depending on your preference and the product’s availability, we will either replace it or issue a full refund, which includes return shipping costs.

Order Cancellation You may cancel your order within [24 hours] of placing it, provided it has not yet been dispatched. If the order has already been shipped, you will need to follow the standard return process outlined above.

Grievance Redressal
You may direct any complaints to the grievance officer of www.pagalkart.com, who can be reached at (Info@pagalkart.com).

PAY NOW

KIFFERKART (OPC) PVT LTD offers a variety of purchase methods, providing you with
increased flexibility when making transactions. We prioritize the security of your financial information through the robust encryption employed by our trusted payment gateway partners. You can choose from various payment options, including Internet Banking, Wallets, and QR Support, ensuring a seamless and secure shopping experience.

      • GooglePay
      • Paytm
      • Phonepay
      • UPI
      • AmazonPay or Any other mode